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Local Authority > Children's Workforce Development > Support Staff

Support Staff

Learning Mentors

National occupational standards for learning, development and support services (PDF 27 KB) - Occupational standards for EWOs, learning mentors and those working within Connexions

The leaflet summarising the development of the national occupational standards (365 KB).

Good Practice Guidelines for Learning Mentors (PDF 822 KB) – Extensive and essential guidance for learning mentors and those involved with the mentoring process.


Job Profiles

Support Staff – The Way Forward

Qualifications – What’s new?

Vocational and work-related qualifications have changed to become more responsive to the demands of employers and learners. At the heart of a major reform of the vocational qualifications system is the Qualifications and Credit Framework (QCF) which has seen a change to the qualifications available to support staff in the school workforce.

To learn more about new qualifications for school support staff, please visit the Department for Education website.

Training Links

Black Country Training Group
Foundation Degrees
University of Wolverhampton School of Education
Walsall Adult and Community College
Walsall College