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Local Authority > Administration & Management > Banking, Oracle and Financial Administration > Oracle - Requesting Access and Training

 Oracle - Requesting Access and Training

If an employee's role within the Council requires access to the financial systems this can be requested using the Financial Systems User Request Form.  Following customer feedback, some improvements to the request form have been made which should hopefully simplify completion.  There is now only one form for both new user requests and amendments to existing users.  There are some points to note on the reverse of the form which should be read prior to completion, but if any further assistance is required please contact Oracle Support.

Financial Systems User Request Form (PDF 100KB)

Potential access to financial systems which are new to the user will require mandatory training and competency testing prior to access being given. Oracle Support will contact the user to arrange training on receipt of their user request form.

Changes to employment

If you or your staff are moving teams or leaving council employment, it is important to inform Human Resources as soon as possible. This will then be reported to Financial Administration and Support who can make the necessary adjustments on the financial systems.


Contact us
Financial Administration and Support
3rd Floor Civic Centre
Darwall Street
Telephone 01922 654320
Fax 01922 652368
Email oraclesupport@walsall.gov.uk