One Source Training & Support

You can now access the One Source login page by Clicking Here.

Below you will find short videos for each of the processes you may need to do in the OneSource system, along with quick reference guides.

• Frequently Asked Questions

FAQs

• How to Raise A Help Desk Ticket 

Quick Reference Guide

Sickness Absence

Description	QRG's	Video Links
How to Create a Sickness Absence	Quick Reference Guide	(youtube.com)
How to View, Amend and Withdraw An Absence	Quick Reference Guide	(youtube.com)
How to Close an Absence	Quick Reference Guide	(youtube.com)
How to Create a Sickness Absence as a Hierarchy Manager	Quick Reference Guide	(youtube.com)
How to Create a Absence for a Part Time Employee	Quick Reference Guide
How to Create a Sickness Absence for a Multi Assignment Employee	Quick Reference Guide	(youtube.com)
How to View Absence Details as an Employee	Quick Reference Guide	(youtube.com)
How to Create an Absence During Maternity	Quick Reference Guide
How to Request Paternity Leave and Paternity Leave Extension	Quick Reference Guide
How to Request Career Break / Sabbatical	Quick Reference Guide
How to Create a Document Record - Return to Work	Quick Reference Guide	(youtube.com)
How to Create a Document Record - Sickness Certification	Quick Reference Guide	(youtube.com)
How to Create a Document Record - Sickness Stages	Quick Reference Guide	(youtube.com)

 

 

 

 

 

 

 

 

 

 

 

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Line Manager Dashboards - Sickness Absence Reports

Quick reference guide

 

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How to access Onesource via a mobile 

Quick Reference Guide 

 

One Source setting up your log in for the first time (b2b user) 

Quick reference guide

How to Video: B2B Process (youtube.com)

 

How to view your Payslip

Quick reference guide

How to Video: Viewing your payslip (youtube.com)

 

How to add or amend bank details

Quick reference guide

Schools Add and Update Bank Details (youtube.com)

 

How to view your view P60

Quick reference guide

Schools Access my P60 Final (youtube.com)

 

Overtime entry – employee

Quick reference guide

Schools Submit an overtime claim (youtube.com) 

Quick reference guide - Timecare entry for previous month

 

Overtime approval – manager

Quick reference guide

Schools How to approve and reject an overtime claim (youtube.com)

 

How to delete or amend overtime claim

Quick reference guide

Schools How to approve and reject an overtime claim (youtube.com)

 

How to forward an overtime claim for approval

Quick reference guide 

Schools  How to Delete or Amend an Overtime Claim (youtube.com)

 

How to change address and contact details

Quick reference guide

Schools  Phone Number and Address Final (youtube.com)

 

How to view personal details

Quick reference guide

Schools Personal Information Final (youtube.com)

 

How to input emergency contacts

Quick reference guide

Schools Emergency Contact Create and Edit Final (youtube.com)

 

How to view employment information

Quick reference guide

 

If you need any further help, you can raise a helpdesk ticket