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Local Authority > Walsall Public Health > Coronavirus (COVID-19) > Suspected/ Confirmed case of COVID-19

Management of a suspected / confirmed case in an education setting 

Walsall Public Health - Health Protection Localised Information (Currently being updated) 

The Public Health Team have updated their Walsall Council Resource Pack for Educational Settings (Schools and Early Years settings). The resource pack offers advice, guidance and signposting on all key aspects of COVID-19 from managing suspected cases, site hygiene and managing hygiene of toilet areas.

In addition they have also produced an easy reference flowchart for when children or staff become ill or symptomatic whilst in an educational setting. 

Word version

  • Appendix 1
  • Appendix 2 


What to do if a pupil / staff member is displaying symptoms of coronavirus


If anyone in your educational setting becomes unwell with a new, continuous cough or a high temperature, or has a loss of, or change in, their normal sense of taste or smell (anosmia), they must be sent home and be advised to follow the guidance for households with possible or confirmed coronavirus (COVID-19) infection.

This sets out that they must:

Action list

1. In an emergency, call 999 if they are seriously ill or injured or their life is at risk. Do not visit the GP, pharmacy, urgent care centre or a hospital except in an emergency.

2. Call parents/legal guardian to collect pupil and take them home. Advise them that all household members will need to isolate and refer them to the guidance for households with possible or confirmed coronavirus (COVID-19) infection.

3. While the pupil is awaiting collection, move them to an isolated room and open a window for ventilation. If it is not possible to isolate them, move them to an area which is at least 2 metres away from other people. 

4. Staff caring for a pupil while they are awaiting collection should maintain 2 metre distancing. If not possible, for example with a young child, they should wear suitable PPE.

Situation PPE
2m distance cannot be maintained A face mask should be worn
Contact is necessary Gloves, an apron and a face mask should be worn
Risk of fluids entering the eye (e.g. from coughing spitting or vomiting) Eye protection should also be worn 

More information on PPE use can be found in the safe working in education, childcare and children's social settings, including the use of PPE guidance 

5. If the pupil needs to go to the bathroom while waiting to be collected, they should use a separate bathroom if possible. The bathroom should be cleaned and disinfected using standard cleaning products before being used by anyone else. 

6. From 26 August, all schools and FE providers will receive an initial supply of 10 home test kits. Home test kits should only be offered to individuals in the exceptional circumstance that you believe an individual may have barriers to accessing testing elsewhere.

7. Staff/other pupils who have had contact with the symptomatic pupil must wash their hands thoroughly for 20 seconds.

8. When parents/legal guardian pick up the pupil, advise them to get the pupil tested and notify you of the results.

9. Once the pupil has left the premises, thoroughly disinfect/clean all surfaces and contact points they came into contact with (including the bathroom if used).

What to do if a child tests positive for coronavirus (COVID-19)

1. Notify Walsall Council Health protection team (HPT) immediately when you are informed of more than one confirmed case with symptoms dating within 14 days of each other.


Email: walsall.healthprotection@nhs.net 

2. If you do not know the result of a test or if there is any indication of an increase in sickness absence contact the HPT for advice.

3. The HPT will work with you to carry out a rapid risk assessment and identify appropriate next steps.

4. With HPT advice, identify close contacts of the symptomatic individual. Contact tracers will inform contacts that they need to self-isolate for 14 days in line with guidance for households with possible or confirmed coronavirus (COVID-19) infection.

5. Notify Ofsted through the usual notification channels of any confirmed case of coronavirus (either staff member or child). 

6. If applicable, ensure access to remote provision for children who are isolating so that they can continue to learn remotely.

7. A template letter will be provided to settings, on the advice of the health protection team, to send to parents, carers and staff if needed. 

8. Settings must not share the names of people with coronavirus (COVID-19) unless essential to protect others.

Department for Education Action List 

The government have published a list of actions that early years, schools and further education colleges must follow in the event that a child or young person displays symptoms or if they confirm they have tested positive for coronavirus.