Oracle Support
COVID-19 Outbreak
The following guidance has been issued by Finance in order to continue the effective payment of goods and services during the Covid-19 outbreak
With the temporary payments arrangements put into place at this time, there is a greater risk of duplicating payments to suppliers. Please refer to the guide below to minimise this risk
Financial Administration and Support provide a first line help and advice service to customers signed up to using the council's financial systems. This service includes:
- Payment and remittance advice to suppliers and payees
- Set up and maintenance of supplier and payee accounts
- Accounts payable workflow advice
- Budget code advice
- Step by step instructions to new users
- New user training
- Refresher training to existing users
Oracle R12 enhancement guidance for accounts payable users
Tax variances - Oracle
The guidance below has been written for users when a tax variance issue occurs:
Schools CFR Mapping Table
Contact us
Financial Administration and Support
3rd Floor Civic Centre, Zone 3H
Darwall Street
Walsall
WS1 1DB
Telephone: 01922 654320
Fax: 01922 652368
Email: oraclesupport@walsall.gov.uk