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Local Authority > Administration & Management > Banking, Oracle and Financial Administration > Oracle Support

Oracle Support

COVID-19 Outbreak

The following guidance has been issued by Finance in order to continue the effective payment of goods and services during the Covid-19 outbreak

With the temporary payments arrangements put into place at this time, there is a greater risk of duplicating payments to suppliers. Please refer to the guide below to minimise this risk


Financial Administration and Support provide a first line help and advice service to customers signed up to using the council's financial systems.  This service includes:

  • Payment and remittance advice to suppliers and payees
  • Set up and maintenance of supplier and payee accounts
  • Accounts payable workflow advice
  • Budget code advice
  • Step by step instructions to new users
  • New user training
  • Refresher training to existing users

Schools CFR Mapping Table

Contact us

Financial Administration and Support
3rd Floor Civic Centre, Zone 3H
Darwall Street

Telephone: 01922 654320
Fax: 01922 652368
Email: oraclesupport@walsall.gov.uk