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Local Authority > Administration & Management > Banking, Oracle and Financial Administration > Oracle Support

Oracle Support

Financial Administration, Systems and Treasury Management provide a first line help and advice service to customers signed up to using the council's financial systems.  This service includes:

  • Payment and remittance advice to suppliers and payees
  • Set up and maintenance of supplier and payee accounts
  • Accounts payable workflow advice
  • Budget code advice
  • Step by step instructions to new users
  • New user training
  • Refresher training to existing users

Oracle R12 Guidance for Accounts Payable Users

As a user of Oracle Accounts Payable, you will notice that the R12 version of Oracle features a number of differences to some of the commonly used screens and processes. The document below has been developed to assist you in getting used to these enhancements.

Tax variances - Oracle

The guidance below has been written for users when a tax variance issue occurs:

Schools CFR Mapping Table

Contact us

Financial Administration, Systems and Treasury Management
3rd Floor Civic Centre, Zone 3H
Darwall Street
Walsall
WS1 1DB

Telephone: 01922 654320
Fax: 01922 652368
Email: oraclesupport@walsall.gov.uk