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Traded Services > Education & Learning > Behaviour and School Support

Our service at a glance

The Integrated Behaviour Support Service (IBSS) provides schools with support for all aspects of positive behaviour management following the six themes of the behaviour strategy.  In addition to whole school support, general classroom management, parental engagement and enhancing pupils’ behaviour for learning, the IBSS provides interventions to individual pupils demonstrating behavioural issues.

The Service provides:

  • 10 sessions (a morning, afternoon or twilight) per academic year of Specialist Teacher time
  • 16 sessions (a morning, afternoon or twilight) per academic year of Integrated Behaviour Support Worker (IBSW) time
  • Clinical Nurse Specialists, seconded from CAMHs, time as necessary, by referral
  • A Family Support Worker
  • Attendance at IPMs, Parent Consultation Meetings, Early Help Meetings, etc.
  • Lead Behaviour Professional Support
  • Whole School and Individual Support for staff
  • Individual and small group pupil support
  • Regularly planned Area Behaviour Cluster meetings to facilitate school-to-school support.

Training Packages – at no additional cost:

We are frequently updating our training packages in view of new research to ensure we provide a current and relevant approach. Our Training Packages include:

  • CDI Strategy (choice, decision, instruction) Training
  • De-escalation Training
  • Mid-day Supervisor Training
  • TA/Support Assistant Training
  • Positive Behaviour for Effective Learning
  • Peer Mediation Training
  • Positive Playground Behaviour Training
  • Transition Support – Year 6 to Year 7
  • Developing the School’s Behaviour Policy
  • An Approach to Managing High Risk Behaviour
  • Building Resilience Training for Pupils – Year 5 and above
  • Building Resilience Pupil Support
  • CDI Workshop for Parents
  • Restorative Practice Training – commissioned from The Children’s Society
  • Child Advocacy Training – commissioned from The Children’s Society


Why choose us?

Working with the Integrated Behaviour Support Service has had a positive impact on managing persistent low-level disruptive behaviour in Walsall schools, whole-school behaviour management approaches and intensive interventions for pupils at risk of exclusion. The Service has a team whose range of skills, comprehensive knowledge and expertise provide specialist and bespoke support for schools in promoting positive and inclusive behaviour management.

Don’t take our word for it

I am just writing to say how very useful we have found the support that we have received from IBSS. In addition, we have found the courses that have been on offer very beneficial, particularly the CDI Strategy Training, Restorative Practice and Child Advocacy."


"They have provided us with very useful tools for our behaviour management toolbox in school. I think we should celebrate loudly when something is working and proves to be of benefit. Keep up the good work!”

(Primary Headteacher, Darlaston)


In order to discuss the support package for school and costing, please contact us:

Find out more

Caroline Guest
Access Manager


Zelpher Ferguson
Specialist Officer – Specialist Access Services

01922 652860